Called BRH&C and my call was returned very quickly. Preston was prompt coming to fix our furnace. He arrived when he said he would be there and very quickly determining the problem. He work efficiently and the furnace is working again. He also made some suggestion on how to keep the furnace running more efficiently in order to help reduce our gas bill. As well as recommending the Nu Calgon Iwave ionizer to help clean the air so my wife's allergies aren't as bad! Very professional!
One of the owners came right out, inspected the furnace, and found the problem. He ordered the parts and when they came in he called to inform me and set up a time to make the repairs. He arrived right on schedule and fixed the furnace. I appreciate the job well done and the excellent customer service.
Professional, timely, friendly, affordable work that went smoothly and confidently! Very satisfied!!!
Very prompt, professional, & great communication!
Preston saved the day on the hottest day of the year....He was prompt, courteous, professional and knowledgeable! I reached out in desperation Thursday evening and he showed up Friday morning! He made me feel like I was his most important customer he had and I felt confident he could resolve the issues. He went above and beyond to help with keeping us cool and being sure the air we were breathing was clean and sanitized! Use this company for sure, but tell him he has to keep room for me... I know he would bend over backwards to help any customer feel they are priority! Thank you Preston, we're so grateful.
Same day service. Very polite and professional. Prices were very reasonable. Wouldn't hesitate to recommend and I will be using them from now on!
Our system got hit by lightning. They came out and did a great job fixing the problem and were very quick with a response. Thank you for getting our house cooled down again!
Replied promptly to my initial outreach. Arrived when promised right on time. Was professional and knowledgeable. Diagnosed and repaired my HVAC the same day. Would hire again 100% Stop reading reviews, you've found the right guy.
Arrived on time. Provided professional diagnostic service at a reasonable price. High recommendation to friends, family and business associates.
Preston's professionalism and knowledge really stood out. He bent over backwards to get my HVAC unit installed on real short notice. I definitely recommend his services!
Our family has used many companies here in the Asheville area and don't get me wrong we have some fine companies but none as good as Brown Road Heating And Cooling. Preston came out as soon as we needed him and he was on time. Our unit was repaired quickly and running great. The best part was when he told me the price. ( Very Fair ) We recommend Preston and his crew to all our family and friends.